Care & Maintenance
Care and Maintenance FocalPoint Flooring

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Care & Maintenance

Once your materials are installed, it’s important to perform periodic maintenance to preserve appearance and ensure longevity. Here are some tips:

Carpet care and maintenance

1.) Regular vacuuming. Hallways, family rooms, and stairs obviously need more frequent vacuuming, as  the areas receive the most traffic. Use a vacuum cleaner that has a “beater bar,” this loosens soil and stimulates the pile. A vacuum which employs only “suction” does not clean as thoroughly or enhance your carpet’s appearance.

2.) Entrance Mats. If you place walk-off mats at the entrance areas of your home and keep them clean, you will control the soil at that point, thereby not bringing it through the house.

3.) Liquid spills. With some execution of course, if you know what has been spilled on your carpet and you act quickly to remove it, it won’t have a chance to become a stain. Always blot a spill, working from the edge to the center. Never rub, this just spreads the liquid to other areas. Use a clean absorbent cloth. It is important to remember that no carpet is stain-proof.

4.) Cleaning. Most manufacturers require carpets to be professionally maintained every 18-24 months to keep warranties in effect.

Warning- Household chemicals may spot your carpet. Be sure to read all warning labels on household products before use.

Many modern household chemicals serve to improve our lives. However, they may also cause mysterious spots when they come in contact with carpet or other dyed fabrics. Depending on humidity and temperature conditions, these discolorations may not appear until several days or weeks after the carpet was exposed to the chemical. The only way to protect carpet is to take special precautions to prevent any contact with these chemicals. Here are some of the common culprits:

Bleaches. Chlorine bleaches, mildew killers and swimming pool chemicals (which can be tracked into the house by unknowing swimmers), will cause yellow spots.

Acne medications. Most acne medicines and some skin products for humans and pets contain benzyl peroxide, which is a strong bleaching agent, particularly in the presence of humidity or moisture. Hand or facial residue can be unknowingly wiped onto the carpet. It is recommended that a strong soap be used by the acne medicine user to make certain that no residue is left on the hands or face.

Household cleaners. Tile, toilet bowl, drain and oven cleaners contain strong acids, or alkalis, which can weaken the carpet fiber and cause color bleeding. Exercise caution when using these cleaners around carpeted areas.

DMSO. Dimetnysulfoxide, which is commonly used for pain relief in medicines for arthritis, back problems, athletic injuries and muscular aches can cause rapid loss of color due to it solvent action.

Insecticides and pesticides. Products most often involved contain Malathion, Diazinon, Dursban, Vapona and include some pet shampoos and flea and tick collars.

Plant foods. Liquid plant food spills or leakage from flower pots can cause discolored spots. These typically start at the carpet backing and progress to the carpet surface, sometimes not apparent for months.

Flooring care and maintenance

Keeping your flooring clean and presentable involves three basic phases of care:
-    Preventative. To avoid dirt buildup and wear
-    Damp mopping. For general routine care
-    Washing. To be sure the floor is really clean, standard floors require periodic polishing and stripping.

Preventative Care

Only a few minutes of daily care can go a long way toward helping your floor stay looking its best. Here are a few tips to help you decide what to do and when.

Resilient and sheet-vinyl flooring :

1.) When moving heavy furniture or appliances, use plywood or hardboard panels and walk the furniture or appliances across the panel or slip a scrap of carpet or rug face down under each leg and slide furniture carefully to avoid scratching or gouging.

2.) Avoid rubber or latex-backed rugs that will permanently yellow your vinyl floor.

3.) Sweep, dust mop or vacuum your floor daily to remove loose dirt before it can scratch your floor’s surface.

4.) Wipe up wet spills as soon as possible before they dry. Remove dried spills with a damp cloth or mop.

5.) Use floor protectors on legs of furniture to minimize scratches and indentations. Caution: Roller-type casters on furniture may damage resilient/sheet vinyl and any warranty to their suitability rests with the caster/furniture manufacturer. Be certain that caster wheels or slides have a flat surface in contact with the floor. If they do not, we recommend that you change them, keep casters and floor protectors clean and in good working order to help prevent marring and excessive wear of the flooring surface.

Wood flooring:

1.) Avoid use of water and soap on any wood product, since this will void your warranty. Never use ammonia-based or oil soap products such as Murphy’s Oil Soap to clean or mop your floor. Use a professional wood floor cleaner that is recommended by the manufacturer.

2.) Grit is one of the biggest hazards to your wood floor. Dust mop or sweep it daily – tracked-in dirt acts like sandpaper on your floor. Use a walk-off mat or an entry rug at every outdoor entrance to catch the grit and shake it out regularly.

3.) Use floor protectors on all tables, chairs, stools, etc. to protect against excess scratching and denting. Clean each individual floor protector every time you clean your wood floor. Floor protectors should be changed regularly (every 3-6 months).

4.) Stiletto or spike heels, treaded sole shoes that hold pebbles and grit, and certain types of furniture will damage wood flooring.

5.) Climatic changes which cause wood floors to expand and contract, are not covered under warranty. Keep humidity levels constant by using a humidifier in the winter and air conditioner in the summer.

Laminate flooring:

1.) Grit will scratch and damage your laminate flooring. Try to avoid tracking in dirt.

2.) Do not use soap-based detergents, oil soap or one-step “clean and shine” products. Do not use wool, abrasive cleaners or scouring powder, as they will scratch your floor.

3.) Wipe up your floor with a damp cloth, do not saturate the floor with water. Use cleaning products recommended by the manufacturer.

Ceramic tile:

Ceramic tile generally needs a minimum amount of care. Routinely, all you need to give the tile is a quick wipe with a damp cloth or mop. However, heavy duty cleaning is accomplished with any good household scouring powder and a sponge. (Important: When scouring with a sponge and powder, test a small inconspicuous area first to assure scouring action does not scratch or dull the glaze. You may also use a commercial tile cleaner or a good all-purpose cleaner with a nylon-scrubbing pad. Rinse and wipe dry.

Tile in the bath area is subject to more use than other areas. The simplest long-term maintenance is not to let the surface soil build up. Mildew thrives on body oil, shampoos and hair conditioners in the warm, humid darkness of poorly ventilated showers. Most times, a good mildew remover and cleaner or a vigorous scrubbing with a stiff brush and a good household cleaner will remove the discoloration. For stubborn stains, apply a paste of scouring powder with bleach and leave it on for 5-6 hours. Then scrub, making sure to rinse thoroughly.

Occasionally, spills or inadvertent abuse will result in a stain that requires treatment other than the routine procedures already outlined.


Marble is an extremely durable material, generally considered permanent. While subject to normal wear, its natural beauty can easily be preserved indefinitely when properly maintained. The normal care and maintenance of a marble floor is similar to that of a fine wood floor dust cloth and dry mop. When polished marble needs a thorough cleaning, wet it first with clear, hot water, then use a good soluble soapless cleaner, rinse thoroughly and dry with a soft cloth.

Marble is porous, and therefore subject to staining from some household foods, spilled liquids, greases, and so on. Most stains can be removed, and the polished finish can be restored to its original luster. Consult a professional marble fabricator for removal of stains.